I figured I would share a slightly modified version of some documentation I threw together for my current client.
I swear..you can troubleshoot 95% of application issues this way! You just have to be methodical about it.
It details how to troubleshoot problems like:
- XXX application works fine for everyone but one user on a specific system
- XXX application never works for a specific user no matter which system they logon to
- XXX application doesn’t work for anyone on a specific system
- XXX application only works for admins on a specific system
http://blogcastrepository.com/blogs/mattbro/articles/2034.aspx